Enterprise

Signals for regulated and high-volume voice operations.

Managed SIP trunking, programmable voice, enterprise recording and retention, and voice integration, delivered on certified infrastructure with core production voice data hosted in Nigeria.

Enterprise scale

Provisioned to workload

Platform capacity5 million calls/day
Recording capacityProvisioned to workload
RetentionConfigurable multi-year
Core voice dataHosted in Nigeria

Capacity figure is current platform capacity, not current traffic.

ISO/IEC 27001:2022-certified ISMSNDPC registration · 2025 Data Protection AuditTelecommunications delivered under an NCC licenceCore voice data hosted in Nigeria99.99% enterprise SLA

Scale

Capacity provisioned to your workload.

Current platform capacity is 5 million calls per day. Enterprise capacity — channels, concurrent calls and recording volume — is sized during technical discovery against your expected traffic.

  • Enterprise recording capacity has no fixed public ceiling. Capacity is provisioned to match expected traffic, in the same way SIP channel capacity is.
  • Enterprise agreements support configurable multi-year retention aligned with your regulatory, legal and internal obligations.
  • Active storage holds the working window. Older recordings can be archived automatically to lower-cost storage with defined retrieval SLAs.
  • Authorised users can export recordings through the API or the dashboard before scheduled deletion.
  • Retention can be configured per customer and per use case.
  • Recording and storage pricing is transparent and usage-based. Extended retention and archival storage are separately scoped add-ons.

Assurance

Evidence your risk teams can review.

ISO/IEC 27001:2022

Signals operates within an information security management system certified to ISO/IEC 27001:2022 for Software Development and Information Technology Services.

Data protection audit

Evidence of the completed 2025 Data Protection Audit is available during enterprise vendor due diligence.

NDPC registration

Evidence of registration with the NDPC as a Data Controller/Processor of Major Importance is available during enterprise vendor due diligence.

NCC licence

Telecommunications services are delivered under an NCC licence.

Local hosting

Core production voice data is hosted in Nigerian data centres.

Capacity and availability

Current platform capacity is 5 million calls per day, backed by a 99.99% enterprise SLA for enterprise agreements.

Documentation

What arrives with an enterprise agreement.

  • ISO/IEC 27001:2022 certification evidence.
  • Data-protection evidence, including NDPC registration and the 2025 Data Protection Audit.
  • Data processing agreement.
  • Completed security questionnaire.
  • Penetration-testing information.
  • Architecture and data-flow summary.
  • Business continuity and disaster-recovery summary.
  • Service level agreement and escalation arrangements.
  • Service-provider and subprocessor schedule.

Products

How enterprises combine the four products.

Signals SIP Access

Managed SIP trunking for your contact-centre platform, PBX, dialler or voice application. Provisioned by Signals, configured by your technical team.

Signals Programmable Voice (Twilio Compatible)

Voice API, OneML, webhooks, callbacks, recordings and events for the call flows your software controls directly.

Signals Omni

Enterprise voice integration: call-completed webhooks, Call Data API and authorised recording access for CRM, omnichannel, BI and internal systems.

Signals Automations

Event-triggered call workflows built on the same platform, numbers and call records.

Trust

Certified operations, locally hosted data.

Operated on certified, locally hosted infrastructure.

Signals operates within an ISO/IEC 27001:2022-certified information security management system, with core production voice data hosted in Nigerian data centres and telecommunications services delivered under an NCC licence. Enterprise evaluation packs cover information security, data protection, resilience and contractual assurance.

  • ISO/IEC 27001:2022-certified ISMS
  • NDPC registration · 2025 Data Protection Audit
  • Telecommunications delivered under an NCC licence
  • Core voice data hosted in Nigeria
  • 99.99% enterprise SLA

Security and Compliance →Data Protection and Residency →

Core production data

Call recordingsNigeria — no cross-border replication
Call detail recordsNigeria
KYC dataNigeria
API logsNigeria
Primary backupsNigeria
Disaster-recovery copiesNigeria — geographically separated
Monitoring and supportNigeria

Next step

Scope an enterprise arrangement.

Technical discovery covers capacity, recording and retention scope, integration boundaries and the assurance evidence your organisation requires. Enterprise usage, storage and retention pricing is scoped from that conversation.