Why Signals
Why Signals
Our mission is to make Africa’s telephone networks programmable. Signals exists so that when software needs to make a phone call in Africa, it can. One platform handles numbers, connectivity, programmability and visibility.
Signals infrastructure model
Topology
Signals
Numbers · connectivity · call control · recordings · billing · visibility · compliance · operations
Phone networks
People
The problem we chose to solve
Telephony should be infrastructure, not an integration project.
Across Africa, connecting software to telephone networks still means assembling phone numbers, network connectivity, call processing, routing, recordings, billing, monitoring, compliance and operations across multiple providers.
Most companies that need calling end up assembling the same pieces before they can place one reliable phone call.
We built Signals so teams do not have to repeat that work.
Signals brings those pieces together. Companies can build calling into their products without first assembling and operating a telecom stack.
The common telephony work belongs in shared infrastructure.
Operating insight
We understood the problem by operating inside it.
Building and running PressOne gave us a first-hand view of what this complexity looks like in production. No single provider gave us everything we needed, so we assembled services across multiple providers and built the software, controls, visibility and operating processes that made them function as one system.
Operating PressOne showed us that the same problem existed far beyond our own product. Signals makes the infrastructure we assembled available to other teams.
Operating provenance
- Business telephony
- Multiple providers
- Operating layer
- Signals
Fragmented components, one layer
From fragmented telephony to one operable Signals layer.
Stage 01 — Fragmented today
Separate providers. Separate systems. Separate operating responsibility.
Stage 02 — One operating layer
Signals
Numbers · connectivity · call control · recordings · billing · visibility · compliance · operations
One platform. One integration. One operating responsibility.
Stage 03 — What builds on it
Signals → phone networks → people
Applications build on a consistent layer above the infrastructure.
Network performance
Signals gives operators real-time visibility of how calls are performing across the networks it is connected to, with transparent call logs for every call and leg.
Network performance
Interface preview
Call legs
- Originating leg
- Network leg
- Terminating leg
Every call and leg recorded in the call log.
What you get
01
The common work is already handled.
Signals is one programmable and operable telephony layer, standardised so each company does not have to assemble and run its own.
02
One managed platform.
Numbers, calls, usage and billing in one account, with numbers from multiple Nigerian providers.
03
Choose how your system connects.
One infrastructure layer with several interfaces: software, existing voice platforms, enterprise systems and business workflows.
The market shift
Software and AI now need a voice layer.
Software already controls payments, lending, logistics, healthcare, commerce and customer operations. AI systems are already making voice calls today, but many are struggling with the telephony layer beneath them.
But voice remains one of the least programmable parts of the African technology stack. Companies still have to source phone numbers, coordinate providers, manage call infrastructure and operate the service after traffic goes live. That is the problem we chose to solve.
As software and AI speak to people, telephony must become infrastructure they can use.
A software provider can integrate Signals once and make voice available to every suitable organisation using its platform.
Lending platform
Repayment becomes dueSignalsCustomer phone callLogistics system
Delivery requires confirmationSignalsCustomer phone callAI voice platform
Conversation initiatedSignalsNigerian phone number · person
The infrastructure operating today
Operated at production scale.
- Platform uptime
- 99.99%Platform uptime
- Calls / day current platform capacity
- 5 millionCalls / day current platform capacity
- Customers served
- 5,000+Customers served
- Connected telco networks
- 6Connected telco networks
- Real-time network-performance visibility
- Transparent call logs
- Quality-managed infrastructure
- Live in Nigeria
- Built to expand across Africa
Next step
Build on the rails.
The networks already existed. What was missing was the layer that made them programmable, visible and operable as one system. Subscribe, complete verification and start making calls through it.
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