Signals Automations
Turn business events into calls and customer responses.
Trigger recurring voice workflows from your systems without building every call flow from low-level telephony primitives.
Built on the same Signals programmable telephony infrastructure.
Automations — workflow builder
Interface preview
How an automation runs
Your software decides when. Signals handles the call.
- 01A webhook, schedule or configured event starts the workflow.
- 02Signals places the call from the selected number.
- 03The workflow plays a message or asks a question.
- 04The customer responds with supported keypad input.
- 05Signals records the result and returns it to your software or call log.
Automation run
Business event
Signals Automation
Phone call
Customer response
Outcome returned to your system
Workflow builder
Configure the outcome, not the telecom stack.
Automations is configured around the call outcome you need: what starts the workflow, what the customer hears, what you ask them, and what your system receives back.
Triggers
Start a workflow from a webhook, a schedule or a configured business event.
Message steps
Play the message the customer should hear, in the order you configure.
Keypad questions
Ask a question and capture the supported keypad response.
Outcome mapping
Map each captured response to the outcome your system expects.
Originating number
Select which number you own places the call for a workflow.
Call history
Review each run against the call log and recordings held in your account.
Automations — workflow builder
Interface preview
Priority workflows
Recurring call workflows that run every day.
Debt collection and repayment reminders
Lawful reminders and collections workflows. Fraudulent or harassing collections are prohibited.
Explore →Delivery scheduling and confirmations
Confirm, schedule and reschedule deliveries with a recorded customer response.
Explore →Appointment reminders and attendance confirmation
Remind patients of appointments and capture whether they intend to attend.
Explore →Customer onboarding and status follow-up
Follow up on onboarding steps and status changes without staff dialling manually.
Explore →Built on Signals
A higher-level product on the same infrastructure.
Automations is a packaged way to consume the same infrastructure that powers Signals Programmable Voice.
As requirements deepen, developers can move to Programmable Voice and control calls directly with the Voice API and OneML.
Abstraction ladder
Automations
Programmable Voice
Signals platform
Nigerian phone networks
What you can see
Every run, recorded against the call it produced.
- Workflow runs
- Answered and failed state
- Selected originating number
- Captured keypad result
- Recording where enabled
- Usage and billing
Call log
Interface preview
| Run | Direction | State | Response |
|---|---|---|---|
| Run 001 | outbound-api | completed | Keypad 1 |
| Run 002 | outbound-api | completed | Keypad 2 |
| Run 003 | outbound-api | no-answer | — |
| Run 004 | inbound | completed | — |
Illustrative interface. Records shown are placeholders.
Usage and billing
Interface preview
Access and pricing
Included with PressOne Business.
Automations is included with PressOne Business at ₦500,000/year platform access.
The plan includes one Nigerian phone number, ₦200 test credit, 500 monthly call recordings and 90 days of call history and storage.
Developer Mode is available after full KYC.
Self-service onboarding costs nothing extra.
Call usage is billed separately.
Put your first recurring call workflow into production.
Path 01
Subscribe to PressOne Business, complete KYC, enable Developer Mode and configure your first workflow.
Path 02
Higher-volume or more complex workflows: review triggers, numbering and integration with our engineers.